Support

Support Glossary

Learn about Affymetrix support documentation and terminology.

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Technical Support

United States/Canada

888-DNA-CHIP
(888-362-2447)

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Europe

UK 44 (0) 1628 552550
Germany 01803001334
France 0800919505

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Japan

+81 3-5730-8222

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Assay Panel Files

These panel files are intended for GeneChip® Targeted Genotyping Software (GTGS) users in conjunction with the Targeted Genotyping reagents and arrays. Additional annotation files can be accessed on specific support pages.

Custom Assay Panel Files

Once you have received a message from the Affymetrix Custom Design Group indicating that your custom assay panel file is complete, please click here to download the files.

Targeted Genotyping Custom Assay Panel Files (and their associated GT Settings files) must be loaded into the GTGS software prior to beginning any experiments.

Additional Information

Array Definition Files

These files are intended for GeneChip® Targeted Genotyping Software (GTGS) users in conjunction with the Targeted Genotyping reagents and arrays. These files are required specifically with the GeneChip® Universal Tag Arrays. Information about each array can be accessed through the specific product pages for each array.